Make follow-ups easy by scheduling reminder texts, automated drip campaigns and alert notifications. 75% of people say they appreciate text appointment reminders.

With TextP2P, you can set up SMS reminders from days to even years in advance from when you need them to be sent. TextP2P allows you completely automate text reminders. Using automated SMS reminders is the best way to keep your business running without creating any extra work for you are your employees. Manually checking in with customers can be time consuming, the use of automation offsets that extra labor.

It’s important to ask your clients whether they would prefer a text, email, or ringless voicemail before sending out any follow-up reminders. Chances are however, your customers will prefer to receive a text message. TextP2P can also assist you when sending reminder through voicemail or email. Our service includes email as well as ringless voicemail. For customers that prefer texts, all you need is a phone number. Then, schedule when they will receive appointment reminders and follow-ups.

Sending appointment reminders

Setting up appointment reminders is easy. All you need is a phone number, and the time and date you need your text to be sent. Once you have that information, you can type out your message and schedule it. Because TextP2P features email as well as SMS, you could even send an email a week prior to an appointment, and a text message the night before.

Sending appointment reminders is also a great way to get your customers used to receiving text messages from your business. Now that they’ve received messages from you in regards to their appointments, they’ll likely be more responsive. Next time they see texts that include promotions and surveys, they’ll be more likely to respond. Be sure to only send valuable content when sending marketing-related texts, however. While e-mails are great for a lot of information in long-form content, text messages need be straight to the point.

Following up with customers

Following up with customers after their appointments is one of the best ways to market your business and retain your current clients. You can schedule an automatic text message thanking them for choosing your business after their service. Another option is to ask your customer for their feedback on your service. For example, you could send a question based text asking about their experience. If they send a response to your text message, you could set up an automatic reply with a link to review your business on Google or another platform.

What types of business are these useful for?

Using automated text messages is a great feature that can be useful for any business, but appointment reminders and follow ups are especially useful for service-base industries. This includes hair salons, dental offices, gyms, counselors, photographers, consultants, etc. If your business relies on customers making appointments for your business to make a profit, then this feature is important to utilize and implement.

We can use the healthcare industry as an example of how to use appointment reminders. If you work in the healthcare industry or similar, try sending out a text the day before your patients appointment to ensure that will remember their appointment and show up the next day. Make sure to include both the time and the date of their appointment in your text message. The best way to ensure your patient will arrive to their appointment on time is to send a text at around 6:00PM the night before. This allows the patient to have enough time to organize their schedule around the appointment and avoid cancellations.

If you would like to start sending out automated appoint reminders and follow-ups to your customers, click here for TextP2P’s 14-day free trial.

The post Appointment Reminders and Follow-ups appeared first on TextP2P.

Text messaging is the primary format of digital communication used today. It’s simple and convenient, more accessible than e-mail, and allows for quick and efficient communication. Texting isn’t as invasive as a phone call, and the messages can be engaged with at any time. Receiving a text enables customers to be instantly directed into a digital sales funnel.

A text messaging sales funnel is an approach used by marketers to progressively lead a customer to the desired outcome. The funnel is comprised of three segments. It starts with the most expansive method, while gradually leading to a more targeted approach.

Most of us spend a majority of our day looking at our phones, so businesses must use this opportunity to capture a customer’s attention. Your customer’s first engagement with a text message sales funnel allows for automated follow-ups through text messages.

Top of the Funnel

The top of the funnel starts with the initial action of accumulating subscribers. During this stage, it’s important to build a wide customer database. In order to captivate your audience’s attention with more direct and personalized messages, you need to start with a broader approach.

Keyword Campaigns

Keywords are words or phrases that your clients can text to a 10-digit number. You can add keyword campaigns to a variety of traditional advertising methods. By using a keyword campaign, you can easily establish a correspondence with a potential client. You can use TextP2P to configure automatic reply texts based on a keyword as well.

You can add these keywords to billboards, websites, magazines, radio advertisements, or TV commercials. Use these keywords to promote coupons, contests, and limited-time offers. With text messaging and keywords, you can utilize your established forms of marketing as an avenue to catalog anyone who interacts with your campaign.

Keyword campaigns are an essential part of obtaining a customer’s phone number. Each customer that engages with the keyword campaign is now in your customer database. By texting these keywords, customers are also enrolling in upcoming text message advertising campaigns.

Webforms

Websites can also be used as method to acquire a customer’s phone number and gain subscribers. By using web sign up forms, customers can subscribe to marketing campaigns by entering their information and clicking, “subscribe now.” You can easily convert your business’s website into another path for your customers to engage in your text message sales funnel.

With TextP2P, you can easily allow your website visitors to text you using the TextP2P Texting Widget. By using this widget, you can easily convert leads while they’re on your website with the simple click of a button.

Customer Database

Now that you’ve created a customer database from your keyword campaigns and webforms. You can organize your sales funnel with TextP2P by uploading your contacts in bulk with a CSV file. This will ensure that no customers fall through the cracks.

Middle of the Funnel

To keep the attention of the lead and obtain a new customer, you need to build a relationship through engagement. Since daily text marketing could come off as abrasive, limit your customer interactions to about twice a week. Make sure to focus on informative and time-sensitive content.

Mass Text Campaigns

Mass texts are a good way to follow-up on a keyword campaign. You can create a mass text campaign by accessing your entire keyword campaign database. Campaigns using mass texts can activate engagement as well as purchases. 

Mass texts can be used to inform subscribers about future promotions, new products, special events, and limited-time offers. TextP2P allows you to easily send mass text campaigns to go out at a specific date and time. You can also set up campaigns to repeat every day, week, or month.

Grouping

Start by separating your subscribers into groups based on their similarities. Now, you can send out specifically tailored text message campaigns. For instance, you can categorize subscribers by location to send your customer’s local offers. 

Drip Campaigns

A drip campaign will send automated messages, while a standard campaign includes text messages must be scheduled manually. These sorts of campaigns are the best way to welcome new customers. Drip campaigns work so you don’t have to, allowing for passive marketing.

Now that you’ve accumulated subscribers, try to learn more about them. Your goal is to create more focused and individualized messages. Even something as simple as including your customer’s name can greatly improve your click-through rates.

Bottom of the Funnel

You’re the closest with your subscribers once you’ve reached the bottom of the text message sales funnel. The connection has now been established for more personal interactions between a business and their customers. The bottom of the sales funnel is where you can implement an individualized approach with your customers.

Customer Service and Support

If you want to offer your customers the quickest and most efficient mode of customer support, then you need to use text messaging. Texting is the best and most preffered way to accommodate your customers and assess their needs.

With TextP2P’s text message surveys feature, you can get feedback from your customers quickly and easily. You will be able to send out MMS text surveys to your customers which can contain pictures and up to 1600 characters of text for your survey questions.

Driving Action and Upselling

Using text messages is a great way to capture your customer’s attention, and is an excellent tool for upselling. In order to create a profitable text messaging sales funnel, you need to offer your current customers additional benefits. You can convert these benefits into increased profits by offering discounts and sending links to new products.

Text messages are instant and attention-grabbing, and are helpful with making sales on exclusive or time-sensitive offers. These kinds messages can get lost or ignored in a customer’s email inbox. Through text, you can stand out from the rest of your competition and ensure your customers’ support.

Using Zapier With TextP2P

A great way to utilize the text message marketing funnel is through Zapier, a website that allows you to integrate two or more apps. Zapier also lets you automate your text messages for marketing purposes.

With Zapier’s automated response features, you can effortlessly trigger an action such as a text or email. You can trigger responses with a variety of apps and services, such as Gmail or Facebook. For example, you could activate an automatic text message every time someone purchases a product.

Zapier provides the ability to include filters on your triggers, such as texts that will only send when certain conditions are met. This feature is helpful to your sales funnel, especially when you want to advertise to a particular group of customers. By using Zapier, it’s easy to implement the strategies of the text message marketing funnel.

Using TextP2P in Your Sales Funnel

With TextP2P you can easily convert your established email marketing strategies into a text message. Start today by using our 14-day free trial to see your sales funnel improve with text message marketing.

The post How to Use Text Messages in Your Sales Funnel appeared first on TextP2P.

In today’s society, your political campaign strategy cannot afford to overlook text messaging. The average young voter, a group every campaign should target, receives an average of 87.7 text messages each day. Make sure at least one of them is from your political campaign.

If that isn’t enough to convince, here are five more reasons to use text messaging in your political campaign.

1. Increase funds raised for the campaign 

Send a text message asking voters to donate and get immediate results using text messages. Including a button to donate will show results within minutes. A follow-up text can thank them and inform them where their contribution is making a difference.

2. Stay connected with volunteers and supporters

Keep your supporters and campaign volunteers up to date. Send text messages to respond to questions or suggestions. Sending responses to every message can become increasingly difficult as your campaign gains momentum. Use a custom autoresponder! Voters and volunteers need to hear from your campaign to increase their enthusiasm.

3. Get out the vote (GOTV) initiatives

We need more people participating in our elections. Elections give people their largest voice in decisions that impact significant issues (i.e., healthcare, retirement, economy, foreign affairs, etc.). Every vote counts! Outcomes are determined by turnout. Use text messaging to inform people of upcoming deadlines and polling locations. Ensure everyone knows when it’s time to vote! Using text messages or updates via Ringless Voicemail can reach more people in a shorter amount of time.

4. Send surveys and polls

Learn what voters want with a text message survey. It’s the fastest and easiest way to gather valuable feedback from your districts, to understand the issues voters really care about and improve your chances of winning. TextP2P uses MMS text messages, so each question, and answer choices, can contain a picture and 1600 characters.

5. Organize your volunteers

Need to mobilize your volunteers? No problem! They’ll be on the move with just the click of a button. Use TextP2P to deploy volunteers into the community. You can communicate assignments, upcoming events, canvassing efforts, and more.

TextP2P Political Case Studies

Here are three political GOTV text campaigns delivered to thousands of voters with an average open rate of 98%.

Features of TextP2P include:

• MMS messages with pictures, videos, and up to 1600 characters
• Shared inbox where your team can respond to any text message
• Call forwarding to your campaign number
• Local 10-digit virtual number for the state or district you want to target
• Detailed reporting
• Stop campaigns
• Automated responses based on keywords
• Automated drip text campaigns

Political campaigns impact all of us! TextP2P provides technology that offers candidates an easy way to reach and keep voters. We support your efforts, and the best part is that we do it for you! Provide us with the voter list, photo, and text message body. Let us know when you want the message sent, and we will handle the rest. 

How to Get Started Immediately with Text Marketing

Get started with text messaging today and be ready for election day! Sign up for a FREE 14-day trial, which includes 100 credits.

How Does the Free Trial Work?

  Sign-up for a FREE TextP2P account. Take a tour of the system and watch a demo.

  Sign up for a FREE trial by entering your credit card to start and immediately receive a local area code phone number matching your cell phone and receive 100 FREE text credits.  You credit card will not be charged until your trial is over unless you go over your 100 free texts. After the trial ends your membership begins for just $20/month with our Starter Package Plan.

  You’re in control! Upgrade, Downgrade, Buy Additional Credits, or Cancel at Anytime.

TextP2P offers bulk personalized texts, surveys, drip campaigns, Ringless Voicemails, keyword signups, scheduling, and more. 

Our mission is to empower people with the right tools to share their message so they can make a positive impact in the world.

The post Send a Text, Gain a Vote! appeared first on TextP2P.